Voyage Management Solutions is a locally owned, Hawaii-based, small business that specializes in automated solutions for Property Managers and Homeowner’s Associations that streamline manual processes through an Information Technology approach. Our solution experts develop, design, and engineer customized solutions for each individual property that offer ease of use for managers, consistency and reliability for the board members, and an unparalleled transparency for the tenants.
Our mission is to compliment the latest technology and software systems with superior service and responsiveness. Our expandable solutions utilize cloud-based infrastructure that both minimize costs and provide redundancy. Voyage offers turn-key solutions that make accounting for all aspects of a property or association simple, reliable, and accurate.
Property Management Billing
Comprehensive and accurate billing methodologies that enable standard or user-defined charges. We can provide Ratio Utility Billing System (RUBS) billing, metered usage billing for electric, water, trash or gas. We are capable to designate specified charges for setup and termination, move-in, move-out, or any other charges that you require.
Role defined online access to customer accounts to view historical and currant bills, transaction updates, usage graphs, .PDF bills, enable e-bills/paper bills, set away-dates, pay online and much more. Dashboards keep all customer information easily accessible. Customers may access their account online through a desktop computer or mobile device anywhere in the world, 24/7. We offer technical support to assist the end user with account setup and handle any metering or billing questions they have.
E-Billing & Online Bill Pay
Real time payments made via desktop or mobile device make payments easy to pay anytime, anywhere. All transactions will post immediately to the customer’s account portal. Our automated system generated e-Bills will reduce operational costs by eliminating postage and provide immediate returns on your investment. We have the flexibility to enable both e-bills and paper billings.
Secure Cloud-Based Hosting
Our software systems feature “bank-level” encryption that is PCI certified with backups every 15 minutes. We store and let you access an unlimited amount of historical data over multiple cloud servers with data redundancy.
Turn-Key Streamlined Implementation
We integrate our systems with most property management software programs to automate invoice processing and remittance. New customers can be up and running in a short time. Our systems can be tailored to provide automated solutions to specific areas of your business.
Utility Sub-meter Design & Engineering
We design and engineer sub-metering systems that will meet your specific goals, offer the latest technology in end user capabilities, and provide cost-effective options. We will also work to align your system to meet the Hawaii Energy Incentive program requirements so that the property may be eligible to receive immediate returns on their investment.
Utility Sub-meter Data Management
Meter readings can be transferred directly into our cloud-based system to be hosted. We automate the entire process of saving consumption data, analyzing it, and billing your clientele. Our system automatically recognizes the data necessary for billing, validates the data and estimates the readings if required. This eliminates any manual processes usually experienced from meter data to end-user billing.